FAQs

Therapy & Therapeutic Coaching

  • Our practice recognizes the challenges that women often face and aims to actively address this reality not only in our therapeutic work but also in who we aim to serve. While we accept all clients who are interested in our services (as long as capacity allows), as women, we understand that clients who see parts of themselves in their therapist often allow for a deeper connection between therapist and client. This powerful tool contributes to a strong therapeutic relationship, which is foundational to the success of the therapeutic process.

  • Coaching enables us to extend our services to women who face geographical restrictions, breaking down barriers imposed by state or country lines. Although coaching can feel therapeutic at times, it is not therapy. Typically, therapy involves an exploration of an individual's past and experiences to promote healing and a deeper understanding of oneself. However, coaching tends to focus on the now and is great for those seeking support toward a goal or experiencing a challenging life transition. Because coaching is not therapy, it is not a good fit for people experiencing a safety crisis or at risk of being in crisis. For those seeking therapeutic coaching who may require a higher level of care, we are happy to either collaborate with a therapist in your home state or connect you with one who may better suit your needs.

  • Meeting with a potential therapist before diving in is like trying on shoes before buying them – you want to make sure they fit and feel just right for you. Therapy is a personal journey, and having a chat upfront helps you ensure you are well-informed and confident in your decision to pursue therapy or coaching. Moreover, it provides the therapist with valuable insights into your situation, enabling them to determine if their skills and style are a suitable match for your requirements. While we encourage you to take the chance on a clinician, even if there’s some ambivalence around them or the therapeutic process, we also encourage you to trust your gut. Even if you really like a clinician, they may not be the best fit for you and that’s okay! So, take the time to connect and make sure you are honest – you deserve it! There is someone out there for you (and we’re happy to help you find them if it’s not us).

  • Getting ready for a consultation with a potential therapist is a bit like preparing for a friendly coffee date – you want to bring your authentic self and get to know each other. Here's how you can make the most of it:

    Think About Your Needs: Reflect on why you're seeking therapy. What are your goals? Knowing what you want helps you express yourself better during the consult.

    Jot Down Questions: Scribble down any questions or concerns you have. It's your chance to get the info you need, so don't be shy about asking.

    Be Open About Preferences: If you have specific preferences – like a certain therapy approach or communication style – share them. This helps the therapist understand your expectations.

    Consider Logistics: Think about practical stuff, too. How often do you want sessions? Are you more comfortable with in-person or virtual meetings? Sorting these details in your mind can make the conversation smoother.

    Be Honest: The more honest you are about yourself, the better the therapist can understand how to support you. It's like giving them a little roadmap to your thoughts, feelings, and goals.

    Remember, it's a two-way street. You're not just being interviewed – you're also determining if this therapist feels like a good fit for you!

  • The No Surprises Act, which is part of the Consolidated Appropriations Act of 2021, is designed to protect clients from receiving unexpected medical bills. The Good Faith Estimate provision of the No Surprises Act is designed to give clients an estimate of how much they’ll be charged for the healthcare services they’ll be receiving, prior to their appointment.

    Under the law, State-licensed or certified healthcare providers are required to provide a Good Faith Estimate of charges to every new and continuing client who’s either uninsured or isn’t planning to submit a claim to their insurance for the services they’re seeking.

    You are entitled to receive a Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit No Surprises Act.

Insurance & Out of Network Benefits

  • Yes. We accept insurance through a third-party called Headway. We are currently in-network with the following insurance companies:

    Aetna

    Cigna

    United HealthCare

    Oxford

    Oscar Health

    Empire BlueCross BlueShield

  • We offer competitive sliding scale self-pay (AKA “out-of-pocket”) options and accept HSA/FSA cards as a form of payment. Our services can also be submitted for reimbursement as an out-of-network benefit. “Out-of-network” means the service you are receiving is from a provider that isn’t a part of your insurance plan (not “in network”). We are considered an out-of-network benefit because our services must be paid out of pocket, rather than through your insurance plan. If your insurance plan offers out-of-network benefits, our invoices can be used to submit a claim to your insurance provider for reimbursement.

  • Each month, we are able to provide you with superbills (a receipt for the services you receive with us) which you can submit to your insurance provider for reimbursement. For those that have out-of-network benefits, reimbursement typically is an option after meeting your yearly deductible.

  • A superbill is essentially an itemized receipt of the services you’ve received from an out-of-network provider. Our practice provides monthly superbills which can be used to submit a claim to your insurance provider when seeking reimbursement for the out-of-network services that we provide.

  • It can be helpful to reach out to your insurance provider to get a sense of if your plan includes out-of-network benefits and if so:

    • The amount of your yearly deductible

    • Whether or not you have met your yearly deductible (and if not, how much more is needed to meet it)

    • If there is a limit on how many sessions your plan will cover

    • How to submit your superbills (online, mail, etc.)

    • How much your plan reimburses for an out-of-network provider offering services with CPT code 90834 (50 minute individual session), 90837 (60 minute individual session) and/or 90847 (couple or family session)

    • How long will it take for you to receive your reimbursement (rarely will there by a set time period; typically it’s a range)

If you have any additional questions regarding your out-of-network benefits, we encourage you to reach out to your insurance provider.